Support your people
There’s no point shutting the stable door after the horse has bolted. That’s why it’s better to prevent IT problems rather than fix them.
The heart of our proactive IT support service is a regular site visit - called a "Rotation Day". Our qualified support engineers come to your premises to check over all of your IT systems and make sure they’re working properly and will stay that way.
Rotation days also give you someone there for you to talk to, raise issues and get advice on how to make the most of your business IT services and software.
Our service desk
Behind the proactive service is our service desk, offering unlimited telephone and remote business IT support with coverage ranging from normal working hours to 24/7/365 depending on your needs. Based exclusively in the UK, our team sticks to exactly the same standards of jargon-free service as our engineers.
Our unique warranty
We firmly believe in the quality of our work - so much so that we have a unique guarantee. If you have a business-critical issue that we could have prevented, we’ll have someone on-site within four working hours at no extra charge to you.
We support your IT for a fixed cost, so it’s in our interest as well as yours to keep everything running smoothly. As well as our proactive maintenance on Rotation Days to help prevent problems, our simple pricing structure keeps your costs under control and leaves you plenty of room for growth.