This service provides:
- Twice monthly Rotation Days
- Unlimited telephone support during normal office hours
- Unlimited remote support during normal office hours
- Up to two full-day Free emergency call-outs each month
- Four hour on-site response time
You are likely to have two or more servers and quite a complex IT requirement. There will usually be a key database or piece of software that is the core of the company and therefore of prime importance. Inability to use this software would mean that a large percentage of the company was unable to work effectively, something that we work to ensure does not happen.
Our B support clients range from wine merchants to professional associations, from theatres to PR firms.