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Our team

Our mission is to support people, not computers. Our staff, their commitment to customer service, and their passion for helping our customers achieve their desired outcomes, are what drive us forward. Click on the images or scroll down to learn about the people at the heart of our business.

Nick Caplan

Nick joined the company in 2009. He was Group Executive Board Director at Logica, a £3.3bn turnover IT services company, from 2003 to 2008. Prior experience includes 5 years as CEO of a restructuring and growth business, Chairman of an acquisitive IT service company and running the European financial services business of IT services company CSC. Nick also chairs a number of other growth companies.

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Ben Rapp
Chief Executive Officer

Ben founded Managed Networks in 1992 and now presides over a full-service IT company serving hundreds of SMEs as well as some of the biggest multi-nationals such as BT, Diageo and National Grid. He is a Fellow of the British Computer Society, a Chartered IT Professional a non-executive director of Intellect, the UK’s technology trade association. He is also a Freeman of the Worshipful Company of Information Technologists. He is a frequent speaker on IT issues and topics, and holds the globally recognised CISSP information security accreditation.

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Laura Deller
Head Of Finance

Laura has been with Managed Networks since 2001; she's held a number of roles within the organisation and now manages all aspects of our day-to-day finance and administration. Her team are responsible for billing, collections, procurement and management of customer orders.

Chris Gratwick
Head of Technology

Prior to joining Managed Networks in August 2015, Chris worked for Really Useful Theatres, managing the groups IT infrustructure and systems. Chris has the responsibility for the ongoing development and execution of our Technology strategy and the leadership of our Platform team.


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