“We chose Managed Networks over their competitors for many reasons but mainly because their approach focused on prevention rather than cure” - Phil Cross, Managing Director, Mizkan

“The project manager at MN and the supporting team worked tirelessly to overcome the many challenges and we are left with an excellent and robust system tailored for our business needs with first class hassle free support” - Gordon Worswick, Rotrex Ltd

“Through their proactive approach to network management and their excellent team of engineers, Managed Networks have become a highly valued member of the Liberty team. We would have no hesitation in recommending them” - Tom Brown, IT Manager, Liberty Wines

“I can get more done now. The system is easier to administer and, so far, it's been 100 per cent reliable, with no downtime.” - Tom Brown, IT Manager, Liberty Wines

“Managed Networks hosting platform has provided MASECO Private Wealth with a secure, scalable environment to run our business critical applications from. Their technical support team is always quick to respond, highly professional yet very friendly” - Alex Eichhorn, MASECO Private Wealth

How we provide IT support

Managed Networks is different and better in the way we deliver our services. Our proactive approach combined with unique warranty results in impeccable service delivery, made up of a number of parts:

  • Regular on-site maintenance days (we call them rotation days)
  • Unlimited telephone and remote IT support
  • 24/7 remote monitoring
  • FREE emergency call-outs
  • All our on-site IT support is provided by MCITP-qualified support engineers, so you know that you have an experienced and well-qualified IT support engineer working to ensure your IT infrastructure works properly.

The frequency of on-site days determines the fixed monthly fee - the frequency required depends upon:

  • The approximate size of your computer network. Adding an additional person to your business generates negligible amounts of additional support requirement, so why should there be additional costs?
  • The complexity of your network. If you have 200 people but only use Microsoft Office and e-mail, your support could cost less than a smaller company with multiple applications and a complex setup.
Managed Networks
Managed Networks