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Blog & events

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We hosted a Venue and Ticketing…

Cyber security is all over the news with two recorded data breaches daily! Yahoo, Asda and DDOS attacks…

Keynote speaking at the Ticketing…

Fast-paced technology innovations and changing leisure behaviours in a tough economic climate affects…

Proud Sponsors of The Stage Awards…

We were delighted to sponsor the London Theatre of the Year Award on the 27th January, 2017. The renowned…

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We hosted a Venue and Ticketing Cyber Security Seminar 21st April 2017

Cyber security is all over the news with two recorded data breaches daily! Yahoo, Asda and DDOS attacks with Twitter, Netflix sites going down, companies are under pressure and their customers feel more exposed. After a successful cyber security seminar last year we hosted another at Soho Hotel, the…

Keynote speaking at the Ticketing Professionals Conference 29th March 2017

Fast-paced technology innovations and changing leisure behaviours in a tough economic climate affects many ticketing organisations. Effective cyber-security governance is part of this - what it means, how it works, why it's a board issue. On the success of last year's Ticketing Professionals…

Proud Sponsors of The Stage Awards 2017, London Theatre of the Year 6th February 2017

We were delighted to sponsor the London Theatre of the Year Award on the 27th January, 2017. The renowned event was held at the prestigious Theatre Royal Drury Lane, London, part of the Really Useful Theatre Group and this made for more celebrations, as they are one of our long-standing client of our…

Just because you can, doesn’t mean you should 23rd February 2016

Do you sell to consumers? Do you collect data on your customers? If you do you need to protect it, or there will repercussions . Protecting it properly is expensive, and you’ll be in a continually evolving race against hackers and cock-up theory (the inevitability that someone will at…

Encryption – blessing or curse? 23rd December 2015

Encryption is shaping up to be one of the great philosophical debates of the technological era. It’s become a proxy for a wider debate about the rights of citizens, and the balance between liberty and security. The debate, and the issues, are real. But encryption is the wrong target. All we’re…

What can we learn from the TalkTalk security breach? 23rd October 2015

Details are still sketchy, but it looks as though millions of TalkTalk customers have been thoroughly compromised. If early reports are to believed,  there were some pretty basic failures, including lack of encryption and retention of sensitive data in the same location as everything else.…

Outcomes. Come again? 2nd March 2015

We say we sell outcomes. We say we’re different. Marketing says all sorts of things, though. What do we mean? The IT industry has pulled off a cunning ruse – if you want to buy from us, you need to speak our language. Unfortunately for you, we speak it better than you, and just to make it…

Customer service or lip service? 24th February 2015

Does calling the helpdesk make you want to call the Samaritans? Perhaps that’s because your provider doesn’t really understand customer service. We’re different. Here’s why: Customer service is all about the ‘C’ words. No, not that one. Commitment We talk a lot about…

Ride Report - Ride London Surrey 100 08/10/14 - event 4 of 4 21st August 2014

Dear All, Before I start, a final reminder that this is for charity as well as for fun, so please visit https://www.justgiving.com/Ben-Rapp-2014 to donate to the NSPCC. As ever, my thanks to everyone who has donated so far. Ride London Surrey 100 10/08/2014  139.3km; 905m of climbing; 4h 13m of…

Ride Report - Alpine Challenge (Event 3 of 4) 24th July 2014

Well, the “Alpine Challenge” certainly turned out to be challenging. This is a long write up, but there’s a lot to say. Before I start, a reminder that this is, in part, for charity so please visit https://www.justgiving.com/Ben-Rapp-2014 to donate to the NSPCC. We’ve reached…

Ride Report - Tour of the South East (Event 2 of 4) 10th June 2014

Dear all, This is the second in my series of reports on the cycling challenges I’m taking on for the NSPCC this year. Before I start, though, I’d first of all like to thank everyone who’s already given to this year’s campaign. I’m bowled over by your generosity; we’ve…

Ride Report - FT Sportive (Event 1 of 4) 10th June 2014

‘Brutal’ seems to be the word I heard most in the finish area of yesterday’s FT Sportive, the first in the series of four events I’m doing this year in aid of the NSPCC. The weather was against us, with gusting headwinds and chill temperatures – accompanied by occasional…

Managed Networks makes Christmas donation to NSPCC 30th December 2013

For the last few years, Managed Networks has taken the CSR initiative of financially supporting and raising awareness of UK charities. At Christmas, we step it up a notch and make a bulk donation to a selected charity. This year, among the many charitable causes we’ve supported, we’ve chosen…

The Value of Doing IT Right: 3-Part Webcast Series 11th December 2013

IT is not a department. It’s not optional. It’s what knits your business together and lets it do what it does to make you money. IT is the foundation of competitiveness and you cannot separate it from doing business. IT ‘is’ doing business. Join Ben Rapp MA(Oxon) FBCS CITP CISSP-ISSMP,…

Has the IT community failed? 10th December 2013

At The Business Show recently at Olympia it was interesting to see that most of the delegates we spoke with had heard about the ‘cloud’. However, not many knew the first thing about it. If an established business owner can still ask “what is this whole cloud business about?”…

Managed Networks donates free IT to 10 lucky UK-based SMEs & Start-ups 9th December 2013

In the spirit of the upcoming festivities, Managed Networks, the UK-based provider of cloud services to SMEs, is offering 10 lucky start-ups free IT valued at 15,000 GBP. The winner will receive free cloud support for twelve months, while two runners-up get six months each with the remaining seven…