Engineers
We employ only Microsoft Certified IT Professionals (MCITP): they must be Windows 2008 certified and have Microsoft Exchange Server as one of their electives.
Our engineers are all third line support engineers, you'll never have to worry about a problem being unsolvable. If there is a problem that an engineer cannot deal with alone, they can share it with the whole team and get immediate and effective assistance. Whatever your service level, you have the benefit of all of our experience and expertise.
When looking to outsource your IT support, which would you prefer? A company that ensures their support engineers are properly qualified or one that doesn't?
Don't just take our word for why you should insist on qualified support engineers. Tony Neuser, director for Microsoft Solutions Practice, Unisys Global Network Services, says:
"The certification is a must for us. In recruiting, we won't look at a potential hire unless hes certified. On our existing staff, all of our professionals are certified or are in the process of upgrading. Being able to point to an all-certified staff is a great way to quantify our technical depth to colleagues within the company and to potential customers."




