Recruitment
Junior Engineers needed
Managed Networks is looking to add to our Engineering team and so we are looking for a Junior Engineer for our London head office.
We are looking for a recently qualified MCSE/MCITP- qualified IT professional or someone who is on track for this qualification. The ideal person will have at least two years’ experience working in the field and good customer facing skills; ie. working for multiple client organisations where key assets will be the ability to manage IT issues across multiple clients and deliver high levels of customer satisfaction.
Principal accountabilities
- To install and maintain computer systems and networks.
- To behave with integrity, being honest to customers, to Managed Networks, to your colleagues and to yourself.
- To respect processes and respond appropriately and consistently to customers.
- To treat others with respect, whether senior or junior to you, client personnel and third parties.
- To communicate effectively, keeping colleagues, customers and management up-to-date.
- To update information systems in a timely and accurate manner.
- To improve one-self in personal and technical skills that can be useful to the organisation, and to demonstrate them to help your development within in Managed Networks.
- To be proactive, and to be constantly thinking of ways to prevent problems, both in the maintenance of existing client infrastructure and in the recommendations you make to clients.
- Co-operation and teamwork, understanding what other people in the organisation need to get their job done.
Managed Networks is a Microsoft gold Certified Partner that is growing quickly and so this is a great opportunity for someone with a customer service orientated work ethic and for someone looking for a career with excellent progression prospects. Our Chief Technology Officer started with the business as a junior engineer; we promote from within wherever possible so if you are looking for your next challenge, give us a call.
MCSE-qualified Support Engineers
Managed Networks has a constant requirement for MCSE-qualified support engineers across the country to cover both the continued growth of the business and the occasional engineer leaving. If you live within reasonable travelling distance of our offices, would like to work in a rapidly growing and exciting environment, give us a call if you meet the criteria below:
- You will have at least five years experience of working in the field, visiting different client sites.
- You will thrive on offering a first class customer service and high quality on-site technical support and consultancy to external customers, assisting them with all aspects of hardware and software support.
- You must have excellent written and spoken English language skills and be strongly numerate.
- With a solid background in IT Support, you will have proficient knowledge of Windows server, desktop and networking.
- The ability to administer and maintain Exchange 2000/2003 and Active Directory is essential.
- Cluster, SQL, Cisco and Citrix skills are also preferable.
- Experience of communications and telephony, especially Avaya IP Office and Cisco Call Manager will be a distinct advantage.
- Desktop experience with Macs would be useful as well as your PC knowledge.
- Multi-tasking, client facing skills and having an excellent telephone manner are essential requirements of this opportunity, together with the ability to work alone and as part of a team.
For more information on this position please call our switchboard number 020 7496 8000 or email recruitment@managednetworks.co.uk.
